What our clients say

“Charter Solutions helped CO2Sense Yorkshire to deliver a campaign on plastics recycling.  Their attention to detail, organisation and creativity helped to make this project a big success, and was delivered with a warm, helpful and professional approach”.

Steve Ogden, Project Manager, CO2Sense Yorkshire – May 2010

“I'm thrilled with the news that Charter Solutions and the WDA have won the MCA Gold award for marketing. Winning Business is an excellent example of a public/private partnership which delivers high value, best practice marketing support that is cost effective and produces real benefits for the clients. The award reflects the professionalism of Charter Solutions and the dedication of the clients they assisted.” 
Anthony Pritchard Welsh Development Agency Business Development Manager
 
"If you've just started with Charter, you're in for a great ride.  They completely turned our company around."
John Whitehouse, Impact Signs
 
"Charter people are professional and friendly, very approachable.  This partnership has certainly proved worthwhile; very constructive." 
Angela Wellings, Check Communications
 
“Winning Business provided an excellent framework and the expertise for a multi-functional management team to work towards our goal of seeking out new markets and opportunities”.
Electronic Harnesses, UK
 
“I can hardly believe it, we’ve been on the programme for less than 2 months and our average sale value has increased by 27%”.
Solar Sunshades
 
“The consultancy support that Biotec Services International received from Charter has proved invaluable in setting up and implementing our Key Account Management programme. We have significantly improved the way we manage our clients, taking a more pro-active, personal and professional approach. Sales have increased by 115% from FY07 to FY08 through development of our key accounts”.
Fiona Withey, Biotec Services International
 
“Nigel Thompson of Charter Solutions understands our business and our needs.  He has offered practical solutions to overcome our business challenges and to achieve our growth potential.  We are very excited about the future.
Jo Ward, Chief Executive, Doncaster Refurnish
 
“We were very impressed with the speed with which Charter Solutions were able to become familiar with our business. This enabled them to provide a sound analysis of the priorities within in the business that enhanced and endorsed our own views”.
Paul Steadman, Business Development Director, Econoplas Ltd
 
“We’ve had a long-standing relationship with Bob Manuel and his sales performance training team at Charter – and it’s still going strong today. They have provided us with some highly specialised advice and training over the years.
Initially we needed some help with a major change management project and Bob and his team helped with an in depth review of our organisation structure. They also helped with the implementation. The project involved delivering a development programme for all the managers in the sales department. In a separate project, Bob helped us set up and manage an inbound call centre, including sales training, management development training and coaching skills for the team leaders. Bob’s approach to sales performance techniques is always refreshing, insightful and inspirational
Guy Novik, US Airtours
 
“Charter Solutions provided us with a properly researched and professionally presented, balanced view of the market.  The options were presented with risks and opportunities explained.  Some new ideas/angles came out of the research.”
Geoff Cookson, Director, Marlin Industries
 
“Charter Solutions fully understood our challenges here at PVC Recycling, immersing themselves completely in our market. The result was an excellent piece of work which has helped us to drive the business forward.  Not only did they help us to develop a realistic marketing strategy but they were a pleasure to work with."
Ian Murray, PVC Recycling Ltd
 
“Charter Solutions have proved to be very professional and have enabled our Company to format a professional marketing approach with a new Balcony Tile.”
Graham Williams, Managing Director, Rubbertech
 
“We have worked with Bob Manuel for more than two decades.
He has, and still, provides us with an inspirational toolbox of capabilities to enable us to grow and manage our business effectively. He speaks from experience and we know his techniques are tried and tested but, more importantly, he has helped us realise some really good results and growth. Bob has given us the confidence to identify potential in our staff and provide the appropriate training to ensure they become effective managers. We like his style – straight talking, challenging and supportive. “
Trevor Rose, Crossley & Co
 
“This enabled us to take time to think about what we are trying to achieve in the future, as we are all so busy concentrating on the day-to-day things. Our work with Charter has helped us to achieve this.”
Steve Weston, Vinyl Recycling
 
“Charter's processes helped us focus on the real issues; and their market research was invaluable - it was something we wouldn't have otherwise been able to do.”
RX Communications